Privacy Policy

Privacy Policy Overview

1. Introduction

This Privacy Policy explains how Stratyx Advisors Private Limited collects, uses, stores, and protects personal data of users of the NXTHarbor platform.

By using the platform, you consent to the practices described herein.

2. Nature of Data Collected

We may collect the following categories of data:

a. Personal Information

• Name, email, phone number;
• Employment details.

b. Sensitive Case Information

• Workplace complaints, grievances, communications, documents.

c. Technical Data

• IP address, browser details, usage logs.

3. Purpose of Data Processing

Your data is used for:

• Providing consulting services;
• Understanding and assessing workplace issues;
• Communication and service delivery;
• Internal analytics and service improvement.

4. Data Storage and Third-Party Processors

a. Data may be stored and processed using third-party platforms, including:

• Zoho CRM (data management and storage);
• Razorpay (payment processing).

b. You acknowledge:

• Data may be stored on servers located outside your jurisdiction;
• The Company relies on the security standards of such third-party providers.

c. Since we use Zoho CRM for managing client information and Razorpay for processing payments, please refer to their respective privacy policies to understand how they handle your data. The Company shall not be liable for breaches attributable to third-party systems beyond its control.

5. Data Retention

Your data shall be retained:

• For as long as necessary to provide services;
• For legitimate business purposes;
• As required under applicable law;

6. Data Sharing

We do not sell personal data. Data may be shared:

• With internal team members on a need-to-know basis;
• With consultants or professionals engaged for your case;
• Where required by law or regulatory authority.

7. User Rights

Subject to applicable law, you may:

• Request access to your data;
• Request correction of inaccurate data;
• Request deletion of data (subject to legal/operational constraints);
• Withdraw consent (which may impact service delivery).

8. Data Security

We implement reasonable technical and organizational safeguards. However, no system is completely secure, and absolute security is not guaranteed.

9. Consent

By using the platform, you:

• Consent to collection and processing of your data;
• Acknowledge storage via third-party providers;
• Accept associated risks inherent in digital systems.

10. Changes to Policy

This Privacy Policy may be updated from time to time. Continued use constitutes acceptance.